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Following the AGM at Conference in June, I have been voted by the Board to continue in the role of Chair this year. I am delighted to be given this opportunity again as I like to see jobs through to the end and there are a number of areas of work which I had started but will take time to complete. Despite being bombarded by gloomy news about the £ v $, increasing unemployment levels and a likelihood that all my staff will be off with Swine Flu within the next six months, I have been significantly cheered by the overwhelming enthusiasm that shone through the results of our Member Survey. As the Voice of the Practitioner and a strong Member led organisation, I was very keen to broaden the dialogue between the Board of Directors and our membership to identify areas

for improvement, find out what we are doing well and gather ideas to develop our products and services into the futures. And so we asked…………..
The results are published in this newsletter for you to read, digest and hopefully comment on either by emailing us or speaking to the team in the Chester Office. In our July Board meeting we devoted a morning to looking at the results, considering the recommendations and developing an action plan that will enable usto translate your views into tangible actions that improve our support to members.This exercise has proved to me the wealth of ideas that are out there and the opportunities that exist for us to tap in to our members’ expertise through continued debate, engagement and networking at our own and other key events across the UK.

The important element of this survey was not the fact that we asked and you told us, but the fact that we are now well on the way to addressing the issues that you have raised.Work is under way to develop our training packages. We have set a date and location in York for the first of our Regional Seminars and taken on board

the number one suggested topic “Public Confidence” fo rthat event.

Work continues to improve the newsletter and website and we are engaging directly with members who want to work more closely with us through virtual groups or just sharing information and ideas.

We shall be making changes to the way in which we deliver and organise our annual conference and we will be surveying members again on this issue to ensure greater member input into the final programme and themes.

I know we all get consultation fatigue and surveys continuously arrive in the inbox on a range of Community Safety Issues. However, I would personally like to thank each and every one of you who took the time to respond. It has been a truly valuable exercise and I look forward to the challenges of translating the ideas it has generated into actions for the future.

Best Wishes
Jane Mowat
Chair